Terms of use

Who can join

You must be 18 or older. One person, one account. Keep your sign-in secure.

Peer support, not professional care

Survivor.com offers peer support and general information. It is not medical, mental-health, legal or financial advice, and it is not an emergency service. In an emergency, call your local emergency number. In the USA and Canada you can call or text 988.

Your content

You own what you post. You give us permission to display it to the audience you choose and to moderate it. You can delete it anytime. Don’t post anything you don’t have the right to share, including other people’s stories or private information.

Community guidelines

By using Survivor.com you agree to follow our community guidelines. We may remove content or accounts that break them.

AI guide

Hope is an AI and can make mistakes. Don’t rely on it for medical, legal, financial or emergency decisions.

Paid features and sponsorships

Optional purchases and sponsorships are processed by Stripe. Billed by Names.com. Charges appear on your statement as NAMES.COM - SURVIVOR (or NAMES.COM* SURVIVOR for one-time purchases). Subscriptions renew until canceled; cancellations and downgrades take effect at the end of the current period. Sponsorship gifts support Survivor.com’s operations and are not tax-deductible charitable donations. Core support and safety features are free and never depend on payment.

Adventures

The Adventures game has its own terms.

Changes

We’ll post updates here and tell members about important changes.